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I've constantly been a faithful buyer to AA and don't feel any within your customers ought to be addressed In this particular manner!
Their service has long been horrendous. Right after I failed to catch a connecting flight to my grandmother’s funeral because they only experienced just one mechanic in your entire airport, they agreed to pay for my lodge expenses. However, it took them three months to acquire again to me, and by the point I obtained the Check out, it experienced presently been cancelled.
Bravo to American Airways for giving the shock boost towards your staff members. And not cowering towards the disgruntled passenger on todays La Guardia flight. Because some attendents were cheerful and wished him an exceedingly Merry Xmas. Really ?? It’s about time we took back again our greatest wishes and grumpy men and women just keep off the planes and hold their opinions to them selves.
i was privileged more than enough for being on board American Airlines Flight #32 (LAX – JFK) on labor day….my spouse And that i have been seated separately…we had a Dying while in the spouse and children and were intending to nyc for just a funeral…….
The red tape to secure a reaction about a true tousled excursion from start out to complete is awful. I have already been trying to receive a response from AA although the operate close to is exactly what AA desires so you are going to throw in the towel..GUESS WHAT ? i dont give up quickly. so AA i await your respond to.
Upon landing in Roatan on Feb 14, I learned a piece of my baggage was still in Miami And they might have it about the plane on the subsequent flight from Miami to Roatan, the following Saturday!
To start with, massive thanks and shout out towards your Cust Svc rep Laura. She is incredibly helpful and was able to handle my difficulty speedily. You should sense quite fortuitous to possess her being an personnel.
This can be my 1st knowledge with American Airlines and it's been the worst! My ally And that i took a trip to St. Maarten and There was very little but problems Because the return flight. Initial, they couldn’t obtain her reservation and tried to charges her $1,a hundred to get a flight she presently paid out for. Then, I used to be forced to pay for a 2nd checked bag, While I have Normally been equipped to check the bag. After, my flight (2119) was delayed for over an hour. NOW I'm on my connecting flight from MIA to ATL and THIS flight is delayed over one hour. Does America Airways notice Now we have life…family and friends selecting us up within the airport?
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I felt compelled to point out that I can no more fly along with you, while you continue to take care of people today without having regard. The newest, the service Puppy difficulty. Exactly what is Completely wrong with all your training? Regardless of what it's, I simply cannot fly with a company that cannot adequately teach its staff. Fantastic bye!
I’m creating to specific how discontent I am While using the way American handled flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled following remaining delayed four 6 several hours. I was flying to some rehearsal evening meal and a marriage the following day and I missed equally activities. The next day I had to fly to charlotte after which to Memphis and also to leading it off bag didn’t come on the flight with me And that i don’t know why.
I used to be excited to reach the three million mile level on American Airways also to be awarded a Program Extensive up grade. Though my spouse and I've a family vacation journey booked on American to Frankfort, Germany in April, I decided I would like to use our Improve and also have another trip vacation to London. This was not planned, but due to update we made a decision to have an extra journey.
My 1st and very last time for you to fly with American Airways: I am a bigger female and I paid extra for seats on two of my flights making sure that I wouldn't be described as a burden to other travellers. Why I don’t know there was almost nothing distinctive about them. My final flight to my spot was cancelled and I didn't uncover till I had been on my approach to the gate. They made an effort to rout me to another airport with minor understanding of the other airport. Following a 4 hour hold off I arrived at my vacation spot.